Honestly there was nothing you could have done better. You were so patient with me, sending hundreds of emails over the time we worked together and you were very diligent in response times! I couldn't be happier with all the help you gave Jen and I. Five stars!
Sue Saunders was referred to me by a mutual friend. I was completely pleased with the application process. Firstly with Sue's fast response to my call and followed by her continued work to get me what I think is a great mortgage - rate and options, amazingly fast. Sue is great to work with - professional and personable.I have been encouraging my family and friends to consider Sue when looking for professional mortgage services since my experience of working with her.
I know everyone says these things, but you honestly helped to make a stressful home buying journey less stressful. I did feel bad because my process for getting a new mortgage took such a long time, but you were patient, handled my paperwork proficiently, continuously checked in on me, and guided me through my concerns and questions professionally whenever I called you. I've already sent feedback to your company about how good you were.
It was great to meet you in person and realize that the smile in your voice and in your picture was authentic. Thank you for all the advice and guidance you offered which was genuinely presented with a view to making my life and future a better one. Thank you again for all your hard work.
"We recently had the pleasure of working with Sue Saunders for our recent mortgage needs. Sue took what started to be a very difficult and stressful process for us and made it very simple and easy. Her service was outstanding and we highly recommend her to anyone who needs a Mortgage Advisor. Thank you so much Sue!"
"Sue has helped me with a few mortgages now, and the level of service has been fantastic. The gold medal goes for her work above and beyond when we ran into silly bureaucratic thinking from a mortgage provider on a simple renewal. Lenders can be so out of touch with the real world and peoples normal situations (I have the money and income...) - and she was able to provide alternatives that would work, but was also able to resolve the stupidity. I don't know why anyone would use a bank, when you have this level of personal service and total financial flexibility. Call her today!"